Last Updated: 09/01/2024
Thank you for shopping at Modluxx. The following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
Shipment Processing Time: All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
USPS, 3-5 Business days, Flat rate fee $25.00
2. International Shipping Policy
We currently ship to US and Canada Only. Shipping charges and available service will vary based on package weight and country of destination. Please note that delivery delays can occur due to customs.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Modluxx is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damaged/Lost Goods
Modluxx is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. [You may want to include a hyperlink to your returns policy here if it’s available on your website.]
7. Contact Us
If you have any questions about our Shipping Policy, please contact us:
– Email: info@modluxx.com
– Phone: 602-995-5899
– Mailing Address: 9393 N 90th st, 102-153, Scottsdale, AZ-85258
